Shipping and Returns
Our new products are printed to order. Production and shipping time to metro areas is 8-12 business days and non-metro areas is 8-15 business days.
Australian shipping is free for orders of two or more products (excluding clearance items) and only $9.95 for all other orders.
International shipping is $24.95 for all orders. Delivery times vary depending on country and area but most deliveries will arrive within 2-4 weeks.
Shipping times may vary during surge periods or for rural areas so please make sure that you allow adequate time to ensure that your product reaches you in time for the big day!
* Please be aware that current shipping times may be subject to delay due to COVID-19 circumstances out of our control.
* Please note that purchases of sale/clearance items will be delivered separately.
Due to the nature of our print on orders products, we do not offer refunds for change of mind, only faulty products. Because of the style of our products, the variety of prints available will differ in their appearance for different numbers and letters. Please ensure that you look at the mock-up of your chosen print and letter/number on our website to avoid any disappointment.
We also do not offer refunds on sale and clearance items.